Heather’s company has decided to use a new customer relationship management tool. After performing the appropriate research, they decided to purchase a subscription to a cloud-hosted solution. The only administrative task that Heather will need to perform is the management of user accounts. The provider will take care of the hardware, operating system, and software administration including patching and monitoring. Which of the following is this type of solution?
Heather’s company has decided to use a new customer relationship management tool. After performing the appropriate research, they decided to purchase a subscription to a cloud-hosted solution. The only administrative task that Heather will need to perform is the management of user accounts. The provider will take care of the hardware, operating system, and software administration including patching and monitoring. Which of the following is this type of solution? Option 1 : SaaS Option 2 …