ISO 27001 Annex : A.9.2 User Access Management

ISO 27001 Annex : A.9.2 User Access Management Its objective is to ensure approved user access and avoid unauthorized access to systems and facilities.

A.9.2.1 User registration and de-registration

Control- In order to allow the assignment of access rights, a systematic process of user registration and de-registration should be enforced.

Implementation guidance- The process to manage user IDs should include:

  1. Use unique user IDs to encourage users to be connected to and hold accountable for their actions; use of shared IDs should only be permitted where they are required for business or operational purposes and should be authorized and documented.
  2. Immediately disable or delete user IDs of people that have left the organization.
  3. Identifying and deleting or disabling redundant user IDs on a periodically
  4. Making sure that other users do not receive redundant UIs.

Related Product : ISO 27001 Lead Auditor Training And Certification ISMS

Other information- The provision or revocation of access to information or information processing facilities is typically a two-step procedure:

1) Assign, allow, or revoke a user identity;

2) Providing or revoking the privilege of access to certain user ID;

In order to keep the organization’s assets safe, we should design certain policies for access controls and prevent unauthorized users from accessing our organization. User Acess management is one of he main access control that should be in place so to keep up with the confidentiality, availability, and integrity. The guidelines for the policy of User Access Management, Unique User IDs, User Authorization, access rights, and limitations of specific user roles are being defined in Annex 9.2. of Standard 27002. At Infosavvy, we do have certain standards to follow to ensure that access check-points are implemented for particular UUID’s and that we apply for one of the most important information security certificates. i.e. IRCA CQI ISO 27001:2013 Lead Auditor (LA) and ISO 27001 Lead Implementer (LI) (TÜV SÜD Certification). Our well-trained and professional trainers will help you by providing you with comprehensive information and several examples to enhance an applicant’s ability to handle User Acess Management, to ensure the right access to the right user.

Also Read : ISO 27001 Annex : A.9.1.2 Access to Networks and Network Services

A.9.2.2 User Access Provisioning

Control- A formal process for granting access to users should be put in place to grant or remove access privileges for all categories of users to all systems and services.

Implementation guidance- The process for granting or revoking access rights granted to user IDs should include:

  • Approval from the Information System Owner or the Service User Authorisation; separate approval by management of the Access Rights may also be advisable;
  • Verify, in line with other criteria such as the segregation of duties, that the level of access given is sufficient for access policies;
  • Ensuring that access privileges (e.g. by service providers) are not enabled prior to the completion of authorization procedures;
  • Maintaining a central database of access privileges given to a user ID for accessing information systems and services;
  • Adapt users’ access rights who have changed their roles or jobs, restrict or block privileged access automatically by users who left the organization;
  • Reviewing access privileges with owners of information systems or facilities periodically

Other Information- The establishment of user access roles based on organizational criteria should be taken into account, which summarizes the number of access privileges in typical user access profiles. Access requests and reviews at the level of these positions are easier to handle than at the level of individual privileges. Consideration should be given to incorporating clauses into contracts for personnel and service that define sanctions if personnel or contractors attempt unauthorized access.

Questions related to this topic
  1. What is privileged user access management?
  2. What does User Access mean?
  3. Which of the contols using ISO 27001 Annex : A.9.2 User Access Management?
  4. What is user roles and permissions?
  5. How can a user have full access to a record?
  6. Explain ISO 27001 Annex : A.9.2 User Access Management?

ISO 27001 Requirements

Clause 4.2 Understanding the needs and expectations of interested parties 
Clause 4.4 Information security management system
Clause 4.3 Determining the scope of the information security management system
Clause 5.1 Leadership and commitment
Clause 5.2 Policy
Clause 5.3 Organizational roles, responsibilities and authorities 
Clause 6.1 Actions to address risks and opportunities
Clause 6.1.2 Information security risk assessment process
Clause 6.1.3 Information security risk treatment
Clause 6.2 Information security objectives & planning
Clause 7.1 Resources
Clause 7.2 Competence
Clause 7.3 Awareness
Clause 7.4 Communication
Clause 7.5 Documented information Implementation Guideline
Clause 8.1 Operational planning & control
Clause 8.2 Information security risk assessment
Clause 8.3 Information security risk treatment
Clause 9.1 Performance evaluation Monitoring, measurement, analysis & evaluation
Clause 9.2 Internal audit
Clause 9.3 Management review
Clause 10.1 Non conformity and corrective action
Clause 10.2 Continual Improvement 

ISO 27001 Annex A Controls

Annex A.5 Information Security Policies
Annex A.6 Organization of Information Security
Annex A.6.2 Mobile Devices and Teleworking
Annex A.7 Human Resource Security
Annex A.7.2 During Employment
Annex A.7.3 Termination and Change of Employment
Annex A.8 Asset Management
Annex A.8.1.3 Acceptable Use of Assets & A.8.1.4 Return of Assets
Annex A.8.2 Information Classification
Annex A.8.2.2 Labeling of Information & A.8.2.3 Handling of Assets
Annex A.8.3 Media Handling
Annex A.9 Access Control
Annex A.9.1.2 Access to Networks and Network Services
Annex A.9.2.3 Management of Privileged Access Rights  
Annex A.9.2.4 Management of Secret Authentication Information of Users
Annex A.9.2.5 Review of User Access Rights 
Annex A.9.2.6 Removal or Adjustment of Access Rights
Annex A.9.3 User Responsibilities
Annex A.9.4 System and Application Access Control
Annex A.9.4.4 Use of Privileged Utility Programs 
Annex A.9.4.5 Access Control to Program Source Code
Annex A.10 Cryptography
Annex A.11 Physical and Environmental Security
Annex A.11.2 Equipment
Annex A.11.1.3 Securing Offices, Rooms and Facilities
Annex A.11.1.4 Protecting Against External and Environmental Threats
Annex A.11.1.5 Working in Secure Areas
Annex A.11.1.6 Delivery and Loading Areas
Annex A.11.2.4 Equipment Maintenance
Annex A.11.2.5 Removal of Assets
Annex A.11.2.6 Security of Kit and Assets Off-Premises
Annex A.11.2.7 Secure Disposal or Re-use of Equipment
Annex A.11.2.8 Unattended User Equipment
Annex A.11.2.9 Clear Desk and Clear Screen Policy
Annex A.12 Operations Security
Annex A.12.2 Protection from Malware
Annex A.12.3 Backup
Annex A.12.4 Logging and Monitoring
Annex A.12.5 Control of Operational Software
Annex A.12.6 Technical Vulnerability Management
Annex A.12.7 Information Systems Audit Considerations
Annex A.13 Communications Security
Annex A.13.2 Information Transfer
Annex A.13.2.3 Electronic Messaging
Annex A.13.2.4 Confidentiality or Non-Disclosure Agreements
Annex 14 System Acquisition, Development and Maintenance
Annex A.14.1.2 Securing Application Services on Public Networks
Annex A.14.1.3 Protecting Application Services Transactions
Annex A.14.2 Security in Development and Support Processes
Annex A.14.2.3 Technical Review of Applications after Operating Platform Changes
Annex A.14.2.4 Restrictions on Changes to Software Packages
Annex A.14.2.5 Secure System Engineering Principles
Annex A.14.2.6 Secure Development Environment
Annex A.14.2.7 Outsourced Development
Annex A.14.2.8 System Security Testing
Annex A.14.2.9 System Acceptance Testing
Annex A.14.3 Test data
Annex A.15 Supplier Relationships
Annex A.15.1.2 Addressing Security Within Supplier Agreements
Annex A.15.1.3 Information and Communication Technology Supply Chain
Annex A.15.2 Supplier Service Delivery Management
Annex A.16 Information Security Incident Management
Annex A.16.1.2 Reporting Information Security Events
Annex A.16.1.3 Reporting Information Security Weaknesses
Annex A.16.1.4 Assessment of and Decision on Information Security Events
Annex A.16.1.5 Response to Information Security Incidents
Annex A.16.1.6 Learning from Information Security Incidents
Annex A.16.1.7 Collection of Evidence
Annex A.17 Information Security Aspects of Business Continuity Management
Annex A.17.1.3 Verify, Review and Evaluate Information Security Continuity
Annex A.18 Compliance
Annex A.18.1.3 Protection of Records
Annex A.18.1.4 Privacy and Protection of Personally Identifiable Information
Annex A.18.1.5 Regulation of Cryptographic Controls
Annex 18.2 Information Security Reviews

About ISO 27002

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